{"id":189,"date":"2026-09-13T19:42:50","date_gmt":"2026-09-13T17:42:50","guid":{"rendered":"https:\/\/kostelanka.sk\/?page_id=189"},"modified":"2026-09-13T19:46:43","modified_gmt":"2026-09-13T17:46:43","slug":"obchodne-podmienky","status":"publish","type":"page","link":"https:\/\/kostelanka.sk\/en\/obchodne-podmienky\/","title":{"rendered":"Obchodn\u00e9 podmienky"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><br><br><\/p>\n\n\n\n<h1>Obchodn\u00e9 podmienky<\/h1>\n<div class=\"kostelanka-obchodne-podmienky\" style=\"max-width:900px; margin:0 auto; line-height:1.7;\">\n\n<p><strong>Platn\u00e9 od 13. 9. 2026<\/strong><\/p>\n\n<p>Tieto obchodn\u00e9 podmienky upravuj\u00fa vz\u0165ahy medzi poskytovate\u013eom a z\u00e1kazn\u00edkom pri n\u00e1kupe slu\u017eieb, online slu\u017eieb, konzult\u00e1ci\u00ed, individu\u00e1lneho sprev\u00e1dzania, digit\u00e1lneho obsahu a \u010fal\u0161\u00edch produktov pon\u00fakan\u00fdch prostredn\u00edctvom webovej str\u00e1nky Z\u00e1hrada Kostelanka alebo prostredn\u00edctvom prepojen\u00fdch predajn\u00fdch a rezerva\u010dn\u00fdch platforiem.<\/p>\n\n<h2>1. Poskytovate\u013e<\/h2>\n\n<p>\n<strong>Martina Ko\u00f3\u0161ov\u00e1 ORLOWSKY<\/strong><br>\nSlep\u010dany 436<br>\n951 52 Slep\u010dany<br>\nSlovensk\u00e1 republika\n<\/p>\n\n<p>\nI\u010cO: 35 436 069<br>\nDI\u010c: 10 40 61 66 21<br>\nI\u010c DPH: SK 10 40 61 66 21<br>\nE-mail: <a href=\"mailto:martina.koosova@gmail.com\">martina.koosova@gmail.com<\/a><br>\nWebov\u00e9 s\u00eddlo: <a href=\"https:\/\/kostelanka.sk\/en\/\">kostelanka.sk<\/a>\n<\/p>\n\n<p>\u010falej len \u201ePoskytovate\u013e\u201c.<\/p>\n\n<h2>2. Z\u00e1kladn\u00e9 ustanovenia<\/h2>\n\n<p>Tieto obchodn\u00e9 podmienky upravuj\u00fa pr\u00e1va a povinnosti Poskytovate\u013ea a z\u00e1kazn\u00edka vznikaj\u00face pri objedn\u00e1van\u00ed a poskytovan\u00ed produktov a slu\u017eieb Poskytovate\u013ea.<\/p>\n\n<p>Produktom sa na \u00fa\u010dely t\u00fdchto obchodn\u00fdch podmienok rozumie najm\u00e4 slu\u017eba, online konzult\u00e1cia, individu\u00e1lne sprev\u00e1dzanie, digit\u00e1lny obsah, audio alebo video obsah, elektronick\u00e1 publik\u00e1cia, pracovn\u00fd zo\u0161it, online kurz alebo in\u00fd produkt uveden\u00fd v aktu\u00e1lnej ponuke Poskytovate\u013ea.<\/p>\n\n<p>Konkr\u00e9tny obsah, rozsah, cena, sp\u00f4sob poskytnutia a pr\u00edpadn\u00e9 osobitn\u00e9 podmienky produktu s\u00fa uveden\u00e9 pri danom produkte. Tieto inform\u00e1cie tvoria spolu s t\u00fdmito obchodn\u00fdmi podmienkami obsah zmluvy uzatvorenej medzi Poskytovate\u013eom a z\u00e1kazn\u00edkom.<\/p>\n\n<p>Ak je z\u00e1kazn\u00edkom fyzick\u00e1 osoba, ktor\u00e1 pri uzatv\u00e1ran\u00ed a plnen\u00ed zmluvy nekon\u00e1 v r\u00e1mci predmetu svojej podnikate\u013eskej \u010dinnosti alebo povolania, pova\u017euje sa za spotrebite\u013ea a vz\u0165ahuj\u00fa sa na \u0148u pr\u00edslu\u0161n\u00e9 ustanovenia pr\u00e1vnych predpisov na ochranu spotrebite\u013ea.<\/p>\n\n<h2>3. Objedn\u00e1vka a uzatvorenie zmluvy<\/h2>\n\n<p>Z\u00e1kazn\u00edk si vyber\u00e1 produkt prostredn\u00edctvom webovej str\u00e1nky Poskytovate\u013ea alebo prostredn\u00edctvom predajnej platformy, na ktor\u00fa je z webovej str\u00e1nky presmerovan\u00fd.<\/p>\n\n<p>Pred odoslan\u00edm objedn\u00e1vky m\u00e1 z\u00e1kazn\u00edk mo\u017enos\u0165 obozn\u00e1mi\u0165 sa s podstatn\u00fdmi vlastnos\u0165ami produktu, jeho cenou a t\u00fdmito obchodn\u00fdmi podmienkami.<\/p>\n\n<p>Objedn\u00e1vka sa st\u00e1va z\u00e1v\u00e4znou jej riadnym odoslan\u00edm a vykonan\u00edm po\u017eadovan\u00fdch krokov v objedn\u00e1vkovom procese. Ak je produkt spoplatnen\u00fd vopred, jeho poskytnutie m\u00f4\u017ee by\u0165 podmienen\u00e9 \u00faspe\u0161n\u00fdm prijat\u00edm platby.<\/p>\n\n<p>Z\u00e1kazn\u00edk je povinn\u00fd pri objedn\u00e1vke uv\u00e1dza\u0165 pravdiv\u00e9, \u00fapln\u00e9 a aktu\u00e1lne \u00fadaje.<\/p>\n\n<p>Potvrdenie objedn\u00e1vky alebo platby je z\u00e1kazn\u00edkovi poskytnut\u00e9 elektronicky prostredn\u00edctvom pou\u017eitej predajnej platformy alebo e-mailom.<\/p>\n\n<h2>4. Cena a platobn\u00e9 podmienky<\/h2>\n\n<p>Cena ka\u017ed\u00e9ho produktu je uveden\u00e1 priamo pri jeho ponuke alebo v objedn\u00e1vkovom procese.<\/p>\n\n<p>Z\u00e1kazn\u00edk je pred odoslan\u00edm objedn\u00e1vky informovan\u00fd o kone\u010dnej cene, ktor\u00fa je povinn\u00fd zaplati\u0165, vr\u00e1tane pr\u00edslu\u0161n\u00fdch dan\u00ed a \u010fal\u0161\u00edch povinn\u00fdch poplatkov, ak sa uplat\u0148uj\u00fa.<\/p>\n\n<p>Platba m\u00f4\u017ee by\u0165 uskuto\u010dnen\u00e1 sp\u00f4sobmi, ktor\u00e9 aktu\u00e1lne umo\u017e\u0148uje pou\u017eit\u00e1 platobn\u00e1 alebo predajn\u00e1 platforma.<\/p>\n\n<p>Poskytovate\u013e m\u00f4\u017ee vyu\u017e\u00edva\u0165 slu\u017eby tret\u00edch str\u00e1n na spracovanie platieb, predaj produktov, rezerv\u00e1ciu term\u00ednov alebo realiz\u00e1ciu online stretnut\u00ed.<\/p>\n\n<h2>5. Poskytovanie individu\u00e1lnych a online slu\u017eieb<\/h2>\n\n<p>Pri slu\u017eb\u00e1ch zah\u0155\u0148aj\u00facich individu\u00e1lne stretnutie si z\u00e1kazn\u00edk m\u00f4\u017ee po zak\u00fapen\u00ed slu\u017eby vybra\u0165 dostupn\u00fd term\u00edn prostredn\u00edctvom rezerva\u010dn\u00e9ho syst\u00e9mu Poskytovate\u013ea.<\/p>\n\n<p>Ak si povaha slu\u017eby vy\u017eaduje predch\u00e1dzaj\u00facu pr\u00edpravu Poskytovate\u013ea, z\u00e1kazn\u00edk poskytne v objedn\u00e1vkovom alebo rezerva\u010dnom procese inform\u00e1cie potrebn\u00e9 na t\u00fato pr\u00edpravu.<\/p>\n\n<p>Pri slu\u017ebe <strong>Angelic Writing<\/strong> m\u00f4\u017ee z\u00e1kazn\u00edk uvies\u0165 najviac tri ot\u00e1zky, ktor\u00fdm sa chce venova\u0165. Poskytovate\u013e sa t\u00fdmto ot\u00e1zkam individu\u00e1lne venuje e\u0161te pred uskuto\u010dnen\u00edm online stretnutia. S\u00fa\u010das\u0165ou slu\u017eby je n\u00e1sledn\u00e9 online stretnutie v rozsahu uvedenom v aktu\u00e1lnej ponuke slu\u017eby.<\/p>\n\n<p>Zvolen\u00fd term\u00edn online stretnutia je z\u00e1v\u00e4zn\u00fd.<\/p>\n\n<p>Ak sa z\u00e1kazn\u00edk na dohodnut\u00e9 stretnutie bez predch\u00e1dzaj\u00facej dohody nedostav\u00ed, nevznik\u00e1 mu automaticky n\u00e1rok na nov\u00fd bezplatn\u00fd term\u00edn. T\u00fdm nie s\u00fa dotknut\u00e9 pr\u00e1va spotrebite\u013ea, ktor\u00e9 pod\u013ea pr\u00e1vnych predpisov nemo\u017eno zmluvne vyl\u00fa\u010di\u0165 alebo obmedzi\u0165.<\/p>\n\n<p>Ak sa stretnutie nem\u00f4\u017ee uskuto\u010dni\u0165 z d\u00f4vodov na strane Poskytovate\u013ea, Poskytovate\u013e pon\u00fakne z\u00e1kazn\u00edkovi n\u00e1hradn\u00fd term\u00edn alebo in\u00e9 primeran\u00e9 rie\u0161enie.<\/p>\n\n<h2>6. Povaha individu\u00e1lneho sprev\u00e1dzania<\/h2>\n\n<p>Slu\u017eby individu\u00e1lneho sprev\u00e1dzania, Anjelsk\u00e9ho p\u00edsma a obdobn\u00e9 slu\u017eby maj\u00fa podporn\u00fd, sebarozvojov\u00fd a konzulta\u010dn\u00fd charakter.<\/p>\n\n<p>Ich \u00fa\u010delom nie je poskytovanie zdravotnej starostlivosti, psychoterapie, psychologickej diagnostiky, pr\u00e1vneho, finan\u010dn\u00e9ho, da\u0148ov\u00e9ho ani in\u00e9ho regulovan\u00e9ho odborn\u00e9ho poradenstva.<\/p>\n\n<p>Obsah individu\u00e1lneho sprev\u00e1dzania predstavuje podnet na osobn\u00fa reflexiu z\u00e1kazn\u00edka. Poskytovate\u013e negarantuje konkr\u00e9tny v\u00fdsledok, \u017eivotn\u00fa udalos\u0165, rozhodnutie alebo zmenu okolnost\u00ed z\u00e1kazn\u00edka.<\/p>\n\n<p>Z\u00e1kazn\u00edk zost\u00e1va zodpovedn\u00fd za svoje vlastn\u00e9 rozhodnutia a konanie.<\/p>\n\n<h2>7. Technick\u00e9 podmienky online slu\u017eieb<\/h2>\n\n<p>Online stretnutia sa uskuto\u010d\u0148uj\u00fa prostredn\u00edctvom komunika\u010dnej platformy uvedenej pri konkr\u00e9tnej slu\u017ebe alebo v potvrden\u00ed rezerv\u00e1cie.<\/p>\n\n<p>Z\u00e1kazn\u00edk zodpoved\u00e1 za vhodn\u00e9 technick\u00e9 zariadenie, internetov\u00e9 pripojenie a technick\u00e9 podmienky potrebn\u00e9 na svoju \u00fa\u010das\u0165.<\/p>\n\n<p>Ak sa online stretnutie nem\u00f4\u017ee uskuto\u010dni\u0165 pre technick\u00fa poruchu na strane Poskytovate\u013ea, Poskytovate\u013e zabezpe\u010d\u00ed primeran\u00e9 n\u00e1hradn\u00e9 rie\u0161enie.<\/p>\n\n<h2>8. Digit\u00e1lne produkty a digit\u00e1lny obsah<\/h2>\n\n<p>Digit\u00e1lnym produktom m\u00f4\u017ee by\u0165 najm\u00e4 elektronick\u00e1 publik\u00e1cia, pracovn\u00fd zo\u0161it, audio, video, medit\u00e1cia, online kurz alebo in\u00fd obsah poskytovan\u00fd v digit\u00e1lnej forme.<\/p>\n\n<p>Sp\u00f4sob a \u010das spr\u00edstupnenia digit\u00e1lneho produktu je uveden\u00fd pri konkr\u00e9tnom produkte.<\/p>\n\n<p>Ak je produkt poskytovan\u00fd prostredn\u00edctvom z\u00e1kazn\u00edckeho \u00fa\u010dtu alebo \u010dlenskej sekcie, z\u00e1kazn\u00edk je povinn\u00fd chr\u00e1ni\u0165 svoje prihlasovacie \u00fadaje pred zneu\u017eit\u00edm.<\/p>\n\n<p>Zak\u00fapen\u00edm digit\u00e1lneho produktu z\u00e1kazn\u00edk nez\u00edskava autorsk\u00e9 pr\u00e1va k produktu.<\/p>\n\n<p>Pokia\u013e pri konkr\u00e9tnom produkte nie je v\u00fdslovne uveden\u00e9 inak, digit\u00e1lny obsah je ur\u010den\u00fd v\u00fdhradne na osobn\u00e9 pou\u017eitie z\u00e1kazn\u00edka. Z\u00e1kazn\u00edk ho nesmie bez s\u00fahlasu Poskytovate\u013ea kop\u00edrova\u0165, \u010falej pred\u00e1va\u0165, verejne \u0161\u00edri\u0165, spr\u00edstup\u0148ova\u0165 tret\u00edm osob\u00e1m alebo pou\u017e\u00edva\u0165 na komer\u010dn\u00e9 \u00fa\u010dely v rozpore s pr\u00e1vnymi predpismi.<\/p>\n\n<p>Na spotrebite\u013esk\u00e9 zmluvy s digit\u00e1lnym plnen\u00edm sa vz\u0165ahuj\u00fa pr\u00edslu\u0161n\u00e9 ustanovenia Ob\u010dianskeho z\u00e1konn\u00edka vr\u00e1tane pravidiel t\u00fdkaj\u00facich sa s\u00faladu digit\u00e1lneho plnenia a pr\u00e1v zo zodpovednosti za vady.<\/p>\n\n<h2>9. Pr\u00e1vo spotrebite\u013ea odst\u00fapi\u0165 od zmluvy<\/h2>\n\n<p>Spotrebite\u013e m\u00e1 pri zmluve uzatvorenej na dia\u013eku spravidla pr\u00e1vo odst\u00fapi\u0165 od zmluvy bez uvedenia d\u00f4vodu v z\u00e1konnej lehote 14 dn\u00ed.<\/p>\n\n<p>Pri zmluve o poskytnut\u00ed slu\u017eby plynie lehota odo d\u0148a uzavretia zmluvy. Pri zmluve o dodan\u00ed digit\u00e1lneho obsahu, ktor\u00fd sa nedod\u00e1va na hmotnom nosi\u010di, plynie lehota odo d\u0148a uzavretia zmluvy.<\/p>\n\n<p>Spotrebite\u013e m\u00f4\u017ee svoje pr\u00e1vo na odst\u00fapenie uplatni\u0165 jednozna\u010dn\u00fdm vyhl\u00e1sen\u00edm vyjadruj\u00facim jeho v\u00f4\u013eu odst\u00fapi\u0165 od zmluvy, zaslan\u00fdm Poskytovate\u013eovi na e-mailov\u00fa adresu <a href=\"mailto:martina.koosova@gmail.com\">martina.koosova@gmail.com<\/a> alebo na adresu miesta podnikania uveden\u00fa v t\u00fdchto obchodn\u00fdch podmienkach.<\/p>\n\n<p>Spotrebite\u013e m\u00f4\u017ee pou\u017ei\u0165 aj vzorov\u00fd formul\u00e1r uveden\u00fd na konci t\u00fdchto obchodn\u00fdch podmienok; jeho pou\u017eitie nie je povinn\u00e9.<\/p>\n\n<h2>10. Za\u010datie poskytovania slu\u017eby po\u010das 14-d\u0148ovej lehoty<\/h2>\n\n<p>Ak spotrebite\u013e po\u017eaduje, aby sa poskytovanie platenej slu\u017eby za\u010dalo e\u0161te pred uplynut\u00edm z\u00e1konnej lehoty na odst\u00fapenie od zmluvy, Poskytovate\u013e si pred za\u010dat\u00edm poskytovania slu\u017eby vy\u017eiada jeho v\u00fdslovn\u00fd s\u00fahlas.<\/p>\n\n<p>Pri slu\u017eb\u00e1ch, pri ktor\u00fdch Poskytovate\u013e za\u010d\u00edna individu\u00e1lnu pr\u00edpravu e\u0161te pred samotn\u00fdm online stretnut\u00edm, sa za za\u010datie poskytovania slu\u017eby pova\u017euje aj za\u010datie tejto individu\u00e1lnej pr\u00edpravy.<\/p>\n\n<p>Ak spotrebite\u013e odst\u00fapi od zmluvy po tom, \u010do sa na jeho v\u00fdslovn\u00fa \u017eiados\u0165 za\u010dalo poskytovanie slu\u017eby, je povinn\u00fd uhradi\u0165 cenu za skuto\u010dne poskytnut\u00e9 plnenie do d\u0148a doru\u010denia ozn\u00e1menia o odst\u00fapen\u00ed od zmluvy v rozsahu stanovenom pr\u00e1vnymi predpismi.<\/p>\n\n<p>Ak d\u00f4jde k \u00fapln\u00e9mu poskytnutiu slu\u017eby pred uplynut\u00edm lehoty na odst\u00fapenie od zmluvy a poskytovanie sa za\u010dalo s v\u00fdslovn\u00fdm s\u00fahlasom spotrebite\u013ea, ktor\u00fd z\u00e1rove\u0148 vyhl\u00e1sil, \u017ee bol riadne pou\u010den\u00fd o strate pr\u00e1va na odst\u00fapenie po \u00faplnom poskytnut\u00ed slu\u017eby, spotrebite\u013e po \u00faplnom poskytnut\u00ed slu\u017eby pr\u00e1vo na odst\u00fapenie od zmluvy str\u00e1ca.<\/p>\n\n<h2>11. Osobitn\u00e9 pravidl\u00e1 pre digit\u00e1lny obsah<\/h2>\n\n<p>Pri digit\u00e1lnom obsahu, ktor\u00fd sa nedod\u00e1va na hmotnom nosi\u010di, sa uplat\u0148uje osobitn\u00fd re\u017eim.<\/p>\n\n<p>Ak sa dod\u00e1vanie digit\u00e1lneho obsahu za\u010dne pred uplynut\u00edm lehoty na odst\u00fapenie od zmluvy, spotrebite\u013e mus\u00ed udeli\u0165 v\u00fdslovn\u00fd s\u00fahlas so za\u010dat\u00edm dod\u00e1vania a z\u00e1rove\u0148 vyhl\u00e1si\u0165, \u017ee bol riadne pou\u010den\u00fd o tom, \u017ee udelen\u00edm s\u00fahlasu str\u00e1ca pr\u00e1vo na odst\u00fapenie od zmluvy za\u010dat\u00edm dod\u00e1vania digit\u00e1lneho obsahu, ak s\u00fa splnen\u00e9 \u010fal\u0161ie z\u00e1konn\u00e9 podmienky.<\/p>\n\n<p>Pre digit\u00e1lne produkty m\u00f4\u017ee preto objedn\u00e1vkov\u00fd proces obsahova\u0165 samostatn\u00fd v\u00fdslovn\u00fd s\u00fahlas.<\/p>\n\n<h2>12. Vr\u00e1tenie platieb po odst\u00fapen\u00ed<\/h2>\n\n<p>Ak spotrebite\u013e platne odst\u00fapi od zmluvy a pod\u013ea z\u00e1kona mu vznik\u00e1 n\u00e1rok na vr\u00e1tenie platby, Poskytovate\u013e vr\u00e1ti pr\u00edslu\u0161n\u00fa sumu v z\u00e1konnej lehote a sp\u00f4sobom stanoven\u00fdm platn\u00fdmi pr\u00e1vnymi predpismi.<\/p>\n\n<p>Ak sa poskytovanie slu\u017eby za\u010dalo na v\u00fdslovn\u00fa \u017eiados\u0165 spotrebite\u013ea e\u0161te po\u010das lehoty na odst\u00fapenie, Poskytovate\u013e m\u00f4\u017ee ma\u0165 n\u00e1rok na \u00fahradu pomernej ceny za skuto\u010dne poskytnut\u00e9 plnenie v s\u00falade so z\u00e1konom.<\/p>\n\n<p>Z\u00e1konn\u00e9 pr\u00e1va spotrebite\u013ea nie s\u00fa t\u00fdmito obchodn\u00fdmi podmienkami obmedzen\u00e9.<\/p>\n\n<h2>13. Zodpovednos\u0165 za vady a reklam\u00e1cie<\/h2>\n\n<p>Poskytovate\u013e zodpoved\u00e1 za riadne poskytnutie produktu alebo slu\u017eby v rozsahu vypl\u00fdvaj\u00facom zo zmluvy a pr\u00edslu\u0161n\u00fdch pr\u00e1vnych predpisov.<\/p>\n\n<p>Z\u00e1kazn\u00edk m\u00f4\u017ee uplatni\u0165 reklam\u00e1ciu alebo ozn\u00e1mi\u0165 probl\u00e9m na e-mailovej adrese <a href=\"mailto:martina.koosova@gmail.com\">martina.koosova@gmail.com<\/a>.<\/p>\n\n<p>V spr\u00e1ve je vhodn\u00e9 uvies\u0165 meno, e-mail pou\u017eit\u00fd pri objedn\u00e1vke, ozna\u010denie produktu alebo slu\u017eby, opis probl\u00e9mu a po\u017eadovan\u00fd sp\u00f4sob n\u00e1pravy.<\/p>\n\n<p>Poskytovate\u013e reklam\u00e1ciu pos\u00fadi a vybav\u00ed v s\u00falade s platn\u00fdmi pr\u00e1vnymi predpismi.<\/p>\n\n<p>Pri digit\u00e1lnom plnen\u00ed m\u00e1 spotrebite\u013e za z\u00e1konn\u00fdch podmienok pr\u00e1va zo zodpovednosti za vady pod\u013ea Ob\u010dianskeho z\u00e1konn\u00edka, najm\u00e4 pr\u00e1vo na odstr\u00e1nenie vady, primeran\u00fa z\u013eavu z ceny alebo odst\u00fapenie od zmluvy, ak s\u00fa na to splnen\u00e9 z\u00e1konn\u00e9 podmienky.<\/p>\n\n<h2>14. Autorsk\u00e9 pr\u00e1va<\/h2>\n\n<p>Texty, pracovn\u00e9 materi\u00e1ly, audio a video nahr\u00e1vky, grafick\u00e9 materi\u00e1ly, elektronick\u00e9 publik\u00e1cie, kurzy, cvi\u010denia a \u010fal\u0161\u00ed vlastn\u00fd obsah Poskytovate\u013ea s\u00fa chr\u00e1nen\u00e9 pr\u00edslu\u0161n\u00fdmi predpismi o autorskom pr\u00e1ve.<\/p>\n\n<p>Zak\u00fapenie produktu predstavuje z\u00edskanie pr\u00e1va pou\u017e\u00edva\u0165 obsah v rozsahu ur\u010denom jeho \u00fa\u010delom; nepredstavuje prevod autorsk\u00fdch pr\u00e1v.<\/p>\n\n<p>Bez predch\u00e1dzaj\u00faceho s\u00fahlasu Poskytovate\u013ea nie je dovolen\u00e9 obsah \u010falej pred\u00e1va\u0165, verejne distribuova\u0165, rozmno\u017eova\u0165 alebo spr\u00edstup\u0148ova\u0165 tret\u00edm osob\u00e1m nad r\u00e1mec dovolen\u00fd pr\u00e1vnymi predpismi.<\/p>\n\n<h2>15. Ochrana osobn\u00fdch \u00fadajov<\/h2>\n\n<p>Poskytovate\u013e sprac\u00fava osobn\u00e9 \u00fadaje z\u00e1kazn\u00edkov iba v rozsahu potrebnom na vybavenie objedn\u00e1vky, platby, rezerv\u00e1cie, poskytovanie slu\u017eby, komunik\u00e1ciu so z\u00e1kazn\u00edkom, splnenie z\u00e1konn\u00fdch povinnost\u00ed a na \u010fal\u0161ie z\u00e1konn\u00e9 \u00fa\u010dely.<\/p>\n\n<p>Pri niektor\u00fdch slu\u017eb\u00e1ch m\u00f4\u017ee z\u00e1kazn\u00edk dobrovo\u013ene poskytn\u00fa\u0165 aj inform\u00e1cie potrebn\u00e9 na individu\u00e1lnu pr\u00edpravu slu\u017eby.<\/p>\n\n<p>Podrobnosti o sprac\u00favan\u00ed osobn\u00fdch \u00fadajov, pr\u00e1vnych z\u00e1kladoch, pr\u00edjemcoch \u00fadajov, dobe uchov\u00e1vania a pr\u00e1vach dotknutej osoby s\u00fa uveden\u00e9 v samostatnom dokumente Ochrana osobn\u00fdch \u00fadajov.<\/p>\n\n<p>Pou\u017e\u00edvanie extern\u00fdch platforiem m\u00f4\u017ee zah\u0155\u0148a\u0165 spracovanie \u00fadajov ich prev\u00e1dzkovate\u013emi pod\u013ea ich vlastn\u00fdch podmienok ochrany osobn\u00fdch \u00fadajov.<\/p>\n\n<h2>16. Alternat\u00edvne rie\u0161enie spotrebite\u013esk\u00fdch sporov<\/h2>\n\n<p>Ak spotrebite\u013e nie je spokojn\u00fd so sp\u00f4sobom, ak\u00fdm Poskytovate\u013e vybavil jeho reklam\u00e1ciu alebo \u017eiados\u0165 o n\u00e1pravu, m\u00f4\u017ee za splnenia z\u00e1konn\u00fdch podmienok poda\u0165 n\u00e1vrh na za\u010datie alternat\u00edvneho rie\u0161enia spotrebite\u013esk\u00e9ho sporu.<\/p>\n\n<p>\n<strong>Slovensk\u00e1 obchodn\u00e1 in\u0161pekcia<\/strong><br>\n\u00dastredn\u00fd in\u0161pektor\u00e1t<br>\nBajkalsk\u00e1 21\/A<br>\n827 99 Bratislava 27<br>\nE-mail pre ARS: <a href=\"mailto:ars@soi.sk\">ars@soi.sk<\/a> alebo <a href=\"mailto:adr@soi.sk\">adr@soi.sk<\/a>\n<\/p>\n\n<p>Spotrebite\u013e sa m\u00e1 pred podan\u00edm n\u00e1vrhu na alternat\u00edvne rie\u0161enie sporu najsk\u00f4r pok\u00fasi\u0165 vyrie\u0161i\u0165 spor priamo s Poskytovate\u013eom.<\/p>\n\n<h2>17. Komunik\u00e1cia<\/h2>\n\n<p>Komunik\u00e1cia medzi Poskytovate\u013eom a z\u00e1kazn\u00edkom m\u00f4\u017ee prebieha\u0165 elektronicky, najm\u00e4 prostredn\u00edctvom e-mailu, predajnej platformy alebo rezerva\u010dn\u00e9ho syst\u00e9mu.<\/p>\n\n<p>Z\u00e1kazn\u00edk zodpoved\u00e1 za spr\u00e1vnos\u0165 kontaktn\u00fdch \u00fadajov, ktor\u00e9 pri objedn\u00e1vke alebo rezerv\u00e1cii uvedie.<\/p>\n\n<h2>18. Mimoriadne okolnosti<\/h2>\n\n<p>Poskytovate\u013e nezodpoved\u00e1 za nemo\u017enos\u0165 alebo oneskorenie plnenia sp\u00f4soben\u00e9 okolnos\u0165ou, ktor\u00fa nemohol rozumne ovplyvni\u0165 alebo odvr\u00e1ti\u0165, pri\u010dom t\u00fdm nie s\u00fa dotknut\u00e9 pr\u00e1va spotrebite\u013ea vypl\u00fdvaj\u00face z kogentn\u00fdch pr\u00e1vnych predpisov.<\/p>\n\n<p>Ak tak\u00e1to okolnos\u0165 znemo\u017en\u00ed uskuto\u010dnenie dohodnut\u00e9ho online stretnutia, Poskytovate\u013e sa so z\u00e1kazn\u00edkom dohodne na primeranom n\u00e1hradnom rie\u0161en\u00ed.<\/p>\n\n<h2>19. Z\u00e1vere\u010dn\u00e9 ustanovenia<\/h2>\n\n<p>Pr\u00e1vne vz\u0165ahy neupraven\u00e9 t\u00fdmito obchodn\u00fdmi podmienkami sa riadia pr\u00e1vnym poriadkom Slovenskej republiky, najm\u00e4 pr\u00edslu\u0161n\u00fdmi ustanoveniami Ob\u010dianskeho z\u00e1konn\u00edka, z\u00e1kona \u010d. 108\/2024 Z. z. o ochrane spotrebite\u013ea a \u010fal\u0161\u00edmi v\u0161eobecne z\u00e1v\u00e4zn\u00fdmi pr\u00e1vnymi predpismi.<\/p>\n\n<p>Ak je niektor\u00e9 ustanovenie t\u00fdchto obchodn\u00fdch podmienok neplatn\u00e9 alebo nevykonate\u013en\u00e9, nem\u00e1 to samo osebe vplyv na platnos\u0165 ostatn\u00fdch ustanoven\u00ed.<\/p>\n\n<p>\u017diadne ustanovenie t\u00fdchto obchodn\u00fdch podmienok sa nevyklad\u00e1 sp\u00f4sobom, ktor\u00fd by spotrebite\u013ea zbavoval pr\u00e1v, ktor\u00e9 mu pod\u013ea kogentn\u00fdch ustanoven\u00ed pr\u00e1vnych predpisov patria.<\/p>\n\n<p>Poskytovate\u013e m\u00f4\u017ee tieto obchodn\u00e9 podmienky meni\u0165 alebo dop\u013a\u0148a\u0165. Na konkr\u00e9tnu objedn\u00e1vku sa z\u00e1sadne pou\u017eije verzia obchodn\u00fdch podmienok platn\u00e1 v \u010dase uzavretia pr\u00edslu\u0161nej zmluvy, pokia\u013e pr\u00e1vne predpisy alebo dohoda str\u00e1n neustanovuj\u00fa inak.<\/p>\n\n<p><strong>Tieto obchodn\u00e9 podmienky nadob\u00fadaj\u00fa \u00fa\u010dinnos\u0165 13. septembra 2026.<\/strong><\/p>\n\n<hr style=\"margin:40px 0;\">\n\n<h2>Pou\u010denie o uplatnen\u00ed pr\u00e1va na odst\u00fapenie od zmluvy<\/h2>\n\n<p>Ak m\u00e1te pod\u013ea z\u00e1kona pr\u00e1vo na odst\u00fapenie od zmluvy, m\u00f4\u017eete od zmluvy odst\u00fapi\u0165 bez uvedenia d\u00f4vodu v lehote 14 dn\u00ed. Pri zmluve o poskytnut\u00ed slu\u017eby alebo pri zmluve o dodan\u00ed digit\u00e1lneho obsahu, ktor\u00fd sa nedod\u00e1va na hmotnom nosi\u010di, plynie lehota odo d\u0148a uzavretia zmluvy.<\/p>\n\n<p>Pr\u00e1vo na odst\u00fapenie uplatn\u00edte jednozna\u010dn\u00fdm vyhl\u00e1sen\u00edm zaslan\u00fdm na e-mail <a href=\"mailto:martina.koosova@gmail.com\">martina.koosova@gmail.com<\/a> alebo po\u0161tou na adresu Martina Ko\u00f3\u0161ov\u00e1 ORLOWSKY, Slep\u010dany 436, 951 52 Slep\u010dany.<\/p>\n\n<p>Lehota na odst\u00fapenie je zachovan\u00e1, ak ozn\u00e1menie o odst\u00fapen\u00ed odo\u0161lete pred jej uplynut\u00edm.<\/p>\n\n<p>Ak ste v\u00fdslovne po\u017eiadali o za\u010datie poskytovania slu\u017eby po\u010das lehoty na odst\u00fapenie a n\u00e1sledne od zmluvy odst\u00fapite e\u0161te pred \u00fapln\u00fdm poskytnut\u00edm slu\u017eby, ste povinn\u00fd\/\u00e1 uhradi\u0165 cenu za skuto\u010dne poskytnut\u00e9 plnenie do okamihu odst\u00fapenia v rozsahu pod\u013ea z\u00e1kona.<\/p>\n\n<p>Ak bola slu\u017eba \u00faplne poskytnut\u00e1 pred uplynut\u00edm lehoty na odst\u00fapenie na z\u00e1klade V\u00e1\u0161ho v\u00fdslovn\u00e9ho s\u00fahlasu a boli ste riadne pou\u010den\u00fd\/\u00e1 o strate pr\u00e1va na odst\u00fapenie po \u00faplnom poskytnut\u00ed slu\u017eby, pr\u00e1vo na odst\u00fapenie od zmluvy po \u00faplnom poskytnut\u00ed slu\u017eby zanik\u00e1.<\/p>\n\n<p>Pri digit\u00e1lnom obsahu dod\u00e1vanom inak ako na hmotnom nosi\u010di m\u00f4\u017ee pr\u00e1vo na odst\u00fapenie zanikn\u00fa\u0165 u\u017e za\u010dat\u00edm dod\u00e1vania, ak ste predt\u00fdm udelili v\u00fdslovn\u00fd s\u00fahlas so za\u010dat\u00edm dod\u00e1vania pred uplynut\u00edm lehoty a vyhl\u00e1sili, \u017ee ste boli riadne pou\u010den\u00fd\/\u00e1 o strate pr\u00e1va na odst\u00fapenie, a boli splnen\u00e9 \u010fal\u0161ie z\u00e1konn\u00e9 podmienky.<\/p>\n\n<h2>Vzorov\u00fd formul\u00e1r na odst\u00fapenie od zmluvy<\/h2>\n\n<p><em>Vypl\u0148te a za\u0161lite tento formul\u00e1r iba v pr\u00edpade, ak si \u017eel\u00e1te odst\u00fapi\u0165 od zmluvy.<\/em><\/p>\n\n<p>\n<strong>Komu:<\/strong><br>\nMartina Ko\u00f3\u0161ov\u00e1 ORLOWSKY<br>\nSlep\u010dany 436<br>\n951 52 Slep\u010dany<br>\nE-mail: <a href=\"mailto:martina.koosova@gmail.com\">martina.koosova@gmail.com<\/a>\n<\/p>\n\n<p>T\u00fdmto oznamujem\/oznamujeme, \u017ee odstupujem\/odstupujeme od zmluvy o dodan\u00ed alebo poskytnut\u00ed tohto produktu:<\/p>\n\n<p>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..<\/p>\n\n<p>D\u00e1tum objednania\/d\u00e1tum prijatia:<\/p>\n\n<p>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..<\/p>\n\n<p>Meno a priezvisko spotrebite\u013ea\/spotrebite\u013eov:<\/p>\n\n<p>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..<\/p>\n\n<p>Adresa spotrebite\u013ea\/spotrebite\u013eov:<\/p>\n\n<p>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..<\/p>\n\n<p>Podpis spotrebite\u013ea\/spotrebite\u013eov (iba ak sa formul\u00e1r pod\u00e1va v listinnej podobe):<\/p>\n\n<p>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..<\/p>\n\n<p>D\u00e1tum:<\/p>\n\n<p>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..<\/p>\n\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Obchodn\u00e9 podmienky Platn\u00e9 od 13. 9. 2026 Tieto obchodn\u00e9 podmienky upravuj\u00fa vz\u0165ahy medzi poskytovate\u013eom a z\u00e1kazn\u00edkom pri n\u00e1kupe slu\u017eieb, online [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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